I've normally been a faithful client to AA and don't think any of your clients should be treated Within this fashion!
Even now trying to come across another person to help me with my problem. Have despatched a concept around the AA site using a reaction that designed no sense. Have referred to as and been instructed to send the information. I attempted to reaction on the message that designed no feeling and I acquired an e-mail back again stating which the e-mail handle I responded to is not really is use.
I are actually within the telephone for 3 several hours seeking to solve an issue the place my bag was break up open and my possessions lacking.
on oct,21 I had been returning home from dallas tx to Greensboro n.c. on fligt aa3071 while on my assigned seat a cockaroach was while in the entrance seat in front of me the person sitting down beside me noticed it to we called the fligt atendent and wouldn't arrive untell quite a few requires her awareness the brot a person to return Look at an just reported its Alright and remaining we needed to trip every one of the way house wanting to know wherever that cockaroach was and have been did it go it was a really discusting excursion but had to acquire it back household .
The flight crew automatixallu made me Look at my bag Although thier ended up several open overhead bins. See attached flight info. It would be good when they crew did bot noticed it wasnt thier fault and dont blame them.
The latest flight from Austin to Ft Myers on which I'd asked for wheelchair assistance didn't supply any jetway guidance and Totally very little in Ft Myers from aircraft to baggage claim and NOONE to ask.
My partner And that i were booked for honeymoon to NYC on Nov nine, 2015. History locator: VDEURG. Around the working day we had been to depart, Our flight #4378 was cancelled resulting from no crew. We ended up booked for later on flight #5738, costing us a 50 percent day of vacation. The next flight was then cancelled due to upkeep problem. Many possibilities were presented but very little that might get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Times Sq. at $317 a night which were non-refundable as it absolutely was less than 24 hrs. We ere offered a flight to Dallas that may get us away from Pensacola late but provided that we drove an hour or so absent to Fort Walton Beach airport. We took it, acquired in late and still left after 4 hours rest the next day. That Price us an extra $177.00 in resort service fees. My spouse’s baggage never arrived in Dallas as we had been promised it would- mine took about one hour to discover because it was not over the carousel with the remainder of the flights baggage, We bought into NYC a day following our honeymoon was to get started on, with a lot of anxiety and value.
When you took the time to hire skilled people today to work to your airlines then perhaps you wouldn’t be inside the economic wherewithal that you simply’re experiencing. Perhaps you wouldn’t really have to regularly oversell your seats so that travellers boycott your airline and use other more highly regarded and reputable businesses including Southwest or United.
I'll say she(AA) located a later flight for me on An additional airline,which I so appreciated,but she certainly could have considerably more nice in dealing with me.
Worst Airline ever?!?! Lost my baggage in Charlotte NC, February six immediately after providing it (coupled with my spouse’s) to 2 attendants on the baggage belt for returning passengers. Hers arrived in on our flight, mine didn't. Now eleven times later and right after acquiring passed through telephone hell plus some incredibly non caring folks, I've had no Call from any person. The typical respond to is “we are still attempting to Track down your baggage”. Their questionnaire and all sorts have already been sent to Baggage Assert department but nobody truly appears to be interested in executing just about anything to ease their complications.
American Airways Buyer service hotline is easily obtainable and consumer friendly. Sad to say, You must wait around somewhere around two minutes to talk to a shopper service representative. You must listen to a protracted speech pertaining to existing updates.
I'm so upset in the best way my very last flight was managed as what I consider myself a valued shopper/
On Dec. 5th my spouse, Tamar and mates Keith and Janet click to read more Burd And that i had been coming back from a 7 working day cruise on Celebrity Cruise Lines. We were scheduled to return from Miami to Louisville, KY by using Charlotte on American flight 2448 at 1:00 P.M.The flight was delayed and we were being prone to lacking our connecting flight out of Charlotte. The ticket agent confident us that we might have loads of time for making the connection in Charlotte. Perfectly, the flight got later and later on as well as ticket agent then instructed us that we would need to make any connecting flight modifications in Charlotte. Once the aircraft lastly arrived and all passengers boarded, there was An additional hold off due to mechanical issues. Then, the flight was cancelled and we were being instructed to return into the gate wherever an agent would rebook us. Ok so…..one hundred fifty passengers with one particular agent !
Speaking by having an American Airways representative is really a problem. Did you go from the exact same trouble or was you encounter better that many. Share your ideas with us.